Reverse Logistics
A clearer, more controlled approach to returns
Returns are an unavoidable part of running an online business, but they don’t need to be disruptive. Fulfillable manages the full returns process for you, helping you stay in control while reducing operational overhead.
We handle inspections, grading and reporting so you can make informed decisions quickly.
How our reverse logistics works
Returned items are received into our fulfilment centres and processed through a defined inspection workflow. Each item is checked, graded and logged, with photos and reasons for return recorded in the dashboard.
From there, you decide whether items are restocked, quarantined or handled in line with your policies.
Built for clarity and consistency
Our returns process is designed to remove uncertainty. Clear grading standards and consistent reporting help you understand why items are coming back and how they’re being handled.
This visibility supports better decision-making and helps improve product quality and customer experience over time.
Reduce waste and protect margins
By accurately assessing returned stock, we help maximise resale opportunities and reduce unnecessary write-offs. Items suitable for resale are returned to stock, while non-sellable goods are clearly identified.
This structured approach helps control costs while supporting more sustainable operations.
Full visibility through the dashboard
All returns activity is visible in real time through your dashboard. View inspection reports, images and return reasons in one place, alongside your orders and inventory.
This makes it easier to manage returns volumes and spot recurring issues.
Designed to scale with your business
As order volumes increase, returns naturally grow too. Our reverse logistics service scales alongside your fulfilment operation, ensuring returns remain manageable as your business expands.
Ready to take control of your returns process?
Speak to our team about simplifying reverse logistics without adding complexity.
Why our customers love us
Ready to streamline your fulfilment?
Don’t let fulfilment slow your business down. Talk to us and find a simpler way to ship, store and grow.
100+ Direct Integrations – More Than Any Other UK 3PL*
100+ integrations at your fingertips
Fulfillable connects with over 100 e-commerce platforms, marketplaces, carriers and accounting systems. Orders flow in automatically, stock updates in real time, and shipping details sync without manual work. You stay in control while your fulfilment runs in the background.
- Shopify, WooCommerce, Magento, BigCommerce
- Amazon, eBay, Etsy, Wayfair
- Royal Mail, DPD, DHL, Evri
- Xero, QuickBooks and many more!
Client success stories
We’re proud to help brands grow their UK and international presence with fulfilment that’s fast, accurate and scalable. From start-ups to global names, our clients trust us to deliver an Amazon-like delivery experience — and the results speak for themselves.
TRIHARD
A brand endorsed by athletes around the world that provides swimmers with a smart solution to an age old problem.
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Italy In Cashmere
Founded in Tuscany in 1986. Italy in Cashmere needed a UK based 3PL to expand its operations.
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The Fog Works
A UK based electronic cigarette retailer partnered with the biggest brands in the industry.
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Still have questions?
Every brand is different, and we’re here to help you find the right solution. Talk to our team today.
